Privacy Policy

At Expats Thailand ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website expatsthai.com (the "Site").

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter
• Create an account (if applicable)
• Communicate with us via email or other channels

This information may include: name, email address, phone number, and any other information you choose to provide.

1.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages
• Device Information: Device type (mobile, tablet, desktop), screen resolution
• Location Data: Approximate geographic location (country/region) based on your IP address
• Cookies and Tracking Technologies: See our Cookie Policy for details

1.3 Affiliate Click Tracking

When you click on affiliate links (e.g., to Klook, Booking.com, Wise, etc.), we collect:

• Partner name clicked
• Referrer page (which page you were on)
• Destination URL
• Country (from IP address)
• Device type (mobile, tablet, desktop)
• User agent string
• Timestamp

This data is stored in our database and used solely for analytics and to track affiliate performance. We do not sell this data to third parties.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Respond to inquiries, provide requested information, process newsletter subscriptions
• To Improve Our Site: Analyze how visitors use our Site to improve content, features, and user experience
• To Communicate: Send newsletters, updates, and promotional materials (with your consent)
• Affiliate Program Management: Track affiliate link performance and earn commissions from partners
• Analytics: Understand user behavior, traffic sources, and content performance
• Legal Compliance: Comply with legal obligations and protect our rights

3. Third-Party Services and Data Sharing

We use third-party services that may collect and process your information:

3.1 Affiliate Partners

When you click affiliate links, you are redirected to third-party websites operated by:

• Klook: Tours and activities booking
• Booking.com, Agoda: Hotel reservations
• Wise, Revolut: Money transfers and banking
• Airalo: eSIM services
• SafetyWing: Travel insurance
• NordVPN, ExpressVPN: VPN services

These partners have their own privacy policies and may set cookies on your device. We recommend reviewing their privacy policies.

3.2 TravelPayouts

We use TravelPayouts for affiliate tracking and marketing. TravelPayouts may set cookies and collect data about your visit. See their Privacy Policy.

3.3 Cloudflare

Our Site is hosted on Cloudflare Pages. Cloudflare may collect technical information for security and performance purposes. See Cloudflare's Privacy Policy.

3.4 Analytics (Future)

We may use analytics services like Google Analytics or Cloudflare Analytics to understand Site usage. These services may use cookies and collect anonymized data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect analytics data. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

5. Your Rights and Choices

5.1 GDPR Rights (EU Visitors)

If you are located in the European Economic Area (EEA), you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing
• Data Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time (does not affect prior processing)

5.2 CCPA Rights (California Residents)

California residents have the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of personal information
• Opt-out of the sale of personal information (we do not sell personal data)
• Non-discrimination for exercising CCPA rights

5.3 Cookie Preferences

You can manage your cookie preferences at any time by:

• Clearing your browser cookies and localStorage
• Adjusting your browser settings to block cookies
• Using browser privacy/tracking protection features

5.4 Newsletter Unsubscribe

You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in any email we send.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Affiliate Click Data: Retained for analytics purposes (up to 2 years)
• Newsletter Subscriptions: Until you unsubscribe
• Contact Form Submissions: Retained for up to 1 year unless longer retention is necessary

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Our security measures include:

• HTTPS encryption for all data transmission
• Secure database storage on Cloudflare D1
• Regular security updates and monitoring
• Access controls and authentication

8. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to these countries.

We take steps to ensure your data receives adequate protection in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal data, please contact us:

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Thailand, without regard to its conflict of law provisions.

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.